Warranty Policy

 

HFS Pty ltd the manufacturer warrants to the original purchaser only that the Product will be free from defects in material and workmanship under normal use for a period of 12 months from the date of original purchase.

 

HFS Pty ltd, warranty shall not apply: (i) to any Product subjected to accident, misuse, neglect, alteration, acts of God, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic problems or defects that result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product,(iii) the “tamper proof label” has been interfered with indicating unauthorized opening of the unit.

Power PWM units and Pumps  are extensively tested before delivery and can only be damaged by excessive current  ( solution too strong) or incorrect Polarity.  These parts will not covered by covered by warranty  in these cases.

 

HFS Pty ltd, warranty applies only to a Product that is manufactured by or for HFS Pty ltd. If the Product develops a covered defect within the warranty period, HFS Pty ltd, will, at its option, either repair or replace the Product without charge, provided that the Product is returned during the warranty period together with the original sales receipt (copy of the receipt is not acceptable) 

THIS WARRANTY IS VOID IF THE PRODUCT IS OPENED, ALTERED OR DAMAGED.

To obtain warranty service or technical support, please contact glknox11@live.com 

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